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The Luxury Wood Company Ltd, formed in 2011, is a family-owned enterprise based in the East Midlands and operates through distribution centers all over the UK. We are one of the largest and best known kiln dried log suppliers in the UK and pride ourselves in putting product quality, customer service and great value above all else. We firmly believe that all solid fuels should be of the highest quality possible and that product excellence is essential.

What can I do on this website?

On this site you can select and buy any quantity of firewood, wood pellets, smokeless coal, peat, heat logs and briquettes, with various other smaller products available to buy as add-ons. You may also contact us through this site with any questions you might have through this site, and someone will get back to you immediately. There is a also chat function on this website if you would like to talk with us online.

How is your wood sourced?

Since the launch of The Luxury Wood Company, we have sold a combination of both UK and EU sourced wood products and take sustainable and responsible timber sourcing seriously. We adhere to the European Union Timber Regulation (EUTR) policies which have been in force since March 2013.

What is the cost of buying kiln dried logs and other products from The Luxury Wood Company?

Providing we are not delivering to one of our Special Zone areas and you pay by debit card, the price you see is the price you pay. VAT is not added at checkout as this is included in all the prices you see on this website.

How will my wood be delivered? 

Please see our Delivery Information page for more details on our delivery process.

Is it safe to enter my card details on your website when making a purchase and how will these details be stored?

During checkout you will be temporarily diverted to a secure payment page which uses 128-bit encryption to ensure your card details are kept strictly confidential. We do not store your credit card details and it is not possible for anyone(including our own employees) to access them after you have completed your purchase.

What if I have other questions?

Buying kiln dried logs, wood pellets and any other solid fuel via the internet is a new concept for many people. But we are here to help! Do not hesitate to call us on 0800 808 5888 (toll free from UK landlines and mobiles) or get in touch by email. We will gladly assist with any questions you may have.

 

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