Delivery Information
At Luxury Wood, we pride ourselves on reliable, efficient delivery across the UK.
Free UK Mainland Delivery
We offer FREE delivery to UK mainland addresses. All prices shown on our website include delivery costs to mainland destinations.
Delivery Surcharges
Due to courier costs, deliveries to Scottish Highlands, Islands, Northern Ireland and Channel Islands incur a delivery surcharge. These are calculated automatically at checkout based on your delivery postcode.
Delivery Surcharges by Area
| Area | Postcodes | Surcharge (per pallet) |
|---|---|---|
| Scottish Highlands (Zone A) | AB10-25, AB30-56, IV1-40, IV52-54, IV57-63 | £19.95 |
| Isle of Wight | PO30-41 | £19.95 |
| Scottish Highlands (Zone B) | KW1-14, PH8-13, PH15-50 | £29.95 |
| Isle of Man & Channel Islands | IM, GY1-8, JE | £39.95 |
| Remote Scottish Islands | IV41-51, IV55-56, KA27-28, PA20-80 | £59.95 |
| Outer Hebrides, Orkney & Shetland | HS, KW15-17, ZE | £89.95 |
| Northern Ireland & Remote Islands | BT, GY9-10 | Please contact us for quote |
Delivery Timeframes
- Standard Delivery: 3-7 working days
- Highlands & Islands: 5-10 working days
- Bulk Orders: Please allow up to 10 working days
Delivery Process
- Orders are processed within 24 hours of placement
- You will receive a confirmation email with your order details
- Our pallet courier will contact you to arrange a suitable delivery date
- Delivery is kerbside - the driver will place your order at the nearest accessible point
Delivery Access Requirements
Please ensure your delivery location is accessible:
- Must be accessible by 7.5 tonne lorry with pallet truck
- Delivery area must have solid, level ground (no gravel, soft ground or steep slopes)
- 5m width and height clearance required for access
- Must be a location where it is legal for a lorry to park and offload
Questions?
If you have any questions about delivery, please contact us on 0115 697 1118 or email support@luxurywood.co.uk